Terms and Conditions

1. Introduction

Welcome to OffshorePRO ("the Webapp"), a platform operated by Elite Consulting FZC-LLC ("the Company"), registered in Sharjah Publishing City, United Arab Emirates. By accessing or using our Webapp and services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please refrain from using our Services.

2. Definitions

"User" or "You": Any individual or entity accessing or using the Webapp.
"Services": All products and services offered by OffshorePRO, including but not limited to offshore company setup and related services.
"Account": The registered user profile created to access the Webapp.
"AML": Anti-Money Laundering laws and regulations.

3. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Services.

4. Eligibility

To use our Services, you must be at least 18 years old and have the legal capacity to enter into binding agreements. You agree to provide accurate and complete information during the registration process and to update such information promptly if there are any changes.

5. Description of Services

OffshorePRO provides an online platform facilitating the setup of offshore companies in various jurisdictions, including the USA, Hong Kong, UAE, and Seychelles. We assist individuals and businesses in registering their companies, obtaining necessary documents, and complying with regulatory requirements. We act as an intermediary and do not provide legal, tax, or financial advice. All Services are subject to availability and may be modified or discontinued at any time without prior notice.

6. User Responsibilities

6.1 Compliance with Laws

You agree to comply with all applicable local, national, and international laws and regulations when using our Services.

6.2 Prohibited Activities

You shall not use the Webapp for any unlawful purposes, including but not limited to money laundering, financing terrorism, fraud, or any activities that violate applicable laws.

6.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

6.4 Accurate Information

You agree to provide truthful and accurate information and promptly update any changes to ensure compliance with legal obligations.

7. Anti-Money Laundering (AML) and KYC Compliance

OffshorePRO implements strict Anti-Money Laundering (AML) and Know Your Customer (KYC) controls in accordance with UAE Federal Decree-Law No. 20 of 2018 on Anti-Money Laundering and Combating the Financing of Terrorism and Illegal Organisations, as well as international standards set by the Financial Action Task Force (FATF) and other relevant regulatory bodies. These controls are mandatory and non-negotiable.

7.1 AML Controls

We implement and continuously enforce strict AML controls to detect, prevent, and report money laundering, terrorist financing, fraud, and other financial crimes. These controls apply to all users without exception and are subject to change at any time without prior notice as regulations evolve.

7.2 KYC Due Diligence

We conduct thorough KYC due diligence on all users, shareholders, beneficial owners, and associated parties. This includes, without limitation, identity verification, document authentication, address verification, background checks, sanctions screening, Politically Exposed Person (PEP) screening, adverse media checks, and source of funds verification. We reserve the right to request additional documentation or information at any time during the onboarding process or at any point during the business relationship.

7.3 Ongoing Monitoring

We continuously monitor all user accounts, transactions, and activities for suspicious patterns, unusual behaviour, and potential compliance violations. This monitoring is conducted automatically and manually, and may result in account restrictions, additional verification requests, or reporting to authorities at any time and without prior notice.

7.4 Reporting to Authorities

IF OffshorePRO DETECTS, SUSPECTS, OR HAS REASONABLE GROUNDS TO BELIEVE THAT ANY USER, SHAREHOLDER, BENEFICIAL OWNER, OR ASSOCIATED PARTY IS INVOLVED IN OR CONNECTED TO MONEY LAUNDERING, TERRORIST FINANCING, FRAUD, SANCTIONS EVASION, TAX EVASION, OR ANY OTHER SUSPICIOUS, UNLAWFUL, OR IRREGULAR ACTIVITY, OffshorePRO IS LEGALLY OBLIGATED AND WILL IMMEDIATELY REPORT SUCH FINDINGS TO THE RELEVANT AUTHORITIES, INCLUDING BUT NOT LIMITED TO THE UAE FINANCIAL INTELLIGENCE UNIT (FIU), LAW ENFORCEMENT AGENCIES, REGULATORY BODIES, TAX AUTHORITIES, AND ANY OTHER COMPETENT AUTHORITY IN ANY JURISDICTION.

Such reports will be made without prior notice to you, without your consent, and without any obligation to inform you that a report has been made, is being made, or will be made. OffshorePRO is prohibited by law from disclosing the existence or contents of any suspicious activity report or regulatory filing to the subject of that report.

7.5 Confidentiality of KYC and Due Diligence Findings

OffshorePRO SHALL NEVER DISCLOSE, COMMUNICATE, OR PROVIDE ANY EXPLANATION REGARDING THE SPECIFIC REASONS, FINDINGS, RESULTS, OR DETAILS OF ANY KYC DUE DILIGENCE, BACKGROUND CHECK, SANCTIONS SCREENING, PEP SCREENING, OR ANY OTHER COMPLIANCE REVIEW. You acknowledge and agree that:

• OffshorePRO is under no obligation to explain why your account, application, or service has been refused, suspended, restricted, or terminated as a result of AML/KYC due diligence.
• OffshorePRO will not disclose the nature of any findings, alerts, flags, or concerns identified during any compliance review, whether internal or conducted by third-party providers.
• OffshorePRO will not reveal whether a report has been filed with any authority, nor the contents or outcome of any such report.
• You have no right to access, review, challenge, or appeal any internal compliance decisions, risk assessments, or due diligence outcomes.
• Any request for disclosure of compliance findings will be refused without further explanation.

7.6 Immediate Account Termination and No Refund

If any AML/KYC review, due diligence process, or ongoing monitoring results in adverse findings, failed verification, suspicious activity detection, or any compliance concern whatsoever, OffshorePRO reserves the right to immediately and permanently terminate your account and all associated services without prior notice and without any obligation to provide a reason. In such cases:

• NO REFUND, credit, or compensation of any kind will be issued, regardless of the amount paid, the services rendered, or the stage of the process.
• All access to your account, documents, data, and services will be permanently revoked.
• OffshorePRO shall have no obligation to complete any pending services, including company formation, annual renewals, tax filings, or any other deliverables.
• OffshorePRO shall not be liable for any losses, damages, penalties, or consequences arising from the termination of your account, including but not limited to company dissolution, loss of good standing, regulatory penalties, missed filing deadlines, or reputational harm.
• You remain fully liable for any outstanding fees owed to OffshorePRO at the time of termination.

7.7 Limitation of Liability

OffshorePRO, its parent company Elite Consulting FZC-LLC, its affiliates, officers, directors, employees, agents, and third-party compliance providers shall bear absolutely no liability for any actions taken in connection with AML/KYC compliance, including but not limited to:

• Reporting your information, activities, or transactions to any authority.
• Refusing, suspending, restricting, or terminating your account or services.
• Delaying, freezing, or blocking any transaction, application, or process.
• Any errors, inaccuracies, or false positives in screening results, risk assessments, or compliance checks conducted by OffshorePRO or its third-party providers.
• Any losses, damages, or consequences you suffer as a result of any compliance action, investigation, or report, whether by OffshorePRO or by any authority.

You expressly waive any and all claims against the OffshorePRO Parties arising from or related to any AML/KYC compliance action, and you agree to indemnify and hold harmless the OffshorePRO Parties from any claims, losses, or liabilities arising from your failure to comply with AML/KYC requirements or from any reporting obligations triggered by your activities.

7.8 Client Cooperation

You agree to provide all necessary information and documentation promptly upon request to assist with AML/KYC compliance. Failure to provide requested information within the timeframe specified by OffshorePRO will result in immediate suspension or termination of your account and services, without refund and without further notice.

8. Fees and Payment

8.1 Payment Terms

All fees for our Services are listed on the Webapp and are subject to change. Payments must be made in the specified currency and are due at the time of purchase.

8.2 Taxes and Duties

You are responsible for any applicable taxes, duties, or governmental charges related to your use of our Services.

8.3 Non-Payment

Failure to make timely payments may result in suspension or termination of your account and Services.

8.4 Refund Policy

All payments are non-refundable unless otherwise specified in a separate agreement.

9. No Refund Policy and Account Termination

ALL PAYMENTS MADE TO OffshorePRO FOR ANY SERVICES, SUBSCRIPTIONS, OR FEES ARE STRICTLY NON-REFUNDABLE. BY MAKING A PAYMENT, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE NO RIGHT TO A REFUND UNDER ANY CIRCUMSTANCES, REGARDLESS OF WHETHER THE SERVICES HAVE BEEN FULLY RENDERED, PARTIALLY RENDERED, OR NOT YET COMMENCED.

9.1 Absolute No Refund Policy

All payments are final and non-refundable. This includes, without limitation:

• Company formation fees, subscription fees, renewal fees, and any one-time or recurring charges.
• Tax preparation, tax filing, and any tax-related service fees.
• Consultation fees, document preparation fees, compliance review fees, and administrative fees.
• Fees for additional services such as registered agent services, virtual office services, mail forwarding, and nominee services.
• Government filing fees, third-party fees, and any costs passed through to you on behalf of regulatory authorities or service partners.
• Payments for services that have been initiated, are in progress, or have been completed.
• Payments made for services where you subsequently decide not to proceed, change your mind, or no longer require the service.
• Partial subscription periods — there are no refunds or credits for partially used billing periods.

9.2 Non-Refundable Circumstances

Without limiting the generality of Section 9.1, refunds will absolutely not be issued under any of the following circumstances:

• You or any associated party fail to pass Anti-Money Laundering (AML), Know Your Customer (KYC), or any other compliance verification required by OffshorePRO or the relevant jurisdiction.
• You are identified as a Politically Exposed Person (PEP) or are involved in activities that contravene our compliance standards.
• Your business activities fall within the unsupported industries or countries listed in Section 25 of these Terms.
• Any documents, applications, or forms have been submitted to company formation providers, free zones, government authorities, tax authorities, or any of our partners on your behalf.
• Any preparatory work has commenced, including but not limited to consultations, document drafting, compliance checks, or name reservation requests.
• Your company has been incorporated, registered, or activated in any jurisdiction.
• You voluntarily cancel your subscription or discontinue use of the Services for any reason.
• Your account is terminated due to violation of these Terms, applicable laws, or OffshorePRO policies.
• Dissatisfaction with the Services, processing times, or outcomes that are within normal operational parameters.
• Changes in your personal or business circumstances, including relocation, change of business plans, or financial difficulties.

9.3 Chargebacks, Disputes, and Immediate Account Termination

IF YOU OR YOUR BANK, CREDIT CARD COMPANY, PAYMENT PROVIDER, OR ANY THIRD PARTY ACTING ON YOUR BEHALF INITIATES A CHARGEBACK, PAYMENT DISPUTE, PAYMENT REVERSAL, OR ANY FORM OF PAYMENT RECOVERY FOR ANY LEGITIMATE TRANSACTION MADE TO OffshorePRO, THE FOLLOWING CONSEQUENCES WILL APPLY IMMEDIATELY AND WITHOUT PRIOR NOTICE:

• Immediate account termination: Your account and all associated services will be permanently terminated, with no possibility of reinstatement.
• Permanent loss of access: You will immediately and permanently lose access to all documents, data, company records, tax filings, and any other information stored in or generated through your account.
• No data recovery: OffshorePRO will not be obligated to provide, recover, export, or transfer any data or documents from your terminated account under any circumstances.
• Service cessation: All pending and future services — including company renewals, annual filings, tax preparations, registered agent services, and any other ongoing obligations — will be immediately and permanently discontinued.
• Legal action: OffshorePRO reserves the right to pursue full legal action to recover any owed amounts, including the original transaction amount, chargeback fees, legal fees, collection costs, and any additional damages.
• Fraud reporting: OffshorePRO reserves the right to report fraudulent chargebacks to relevant authorities, fraud prevention databases, and credit agencies.

You agree to contact OffshorePRO directly to attempt to resolve any billing concerns prior to initiating a chargeback or dispute. Initiating a chargeback without first contacting OffshorePRO will be treated as a breach of these Terms and will result in the consequences described above.

9.4 Immediate Account Termination for Policy Violations

In addition to chargebacks and disputes, OffshorePRO reserves the right to immediately and permanently terminate your account, without refund, under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Providing false, misleading, or fraudulent information during registration, the company formation process, or at any point during your use of the Services.
• Engaging in, or being suspected of engaging in, money laundering, terrorism financing, fraud, or any other illegal activity.
• Failure to comply with AML/KYC verification requests within the timeframe specified by OffshorePRO.
• Using the Services for purposes that fall outside the scope of supported industries and jurisdictions as defined in these Terms.
• Reporting OffshorePRO to any regulatory authority or initiating legal action against OffshorePRO, Elite Consulting FZC-LLC, or any of its affiliates, officers, directors, employees, or agents.
• Attempting to abuse, manipulate, or exploit the Services, the Webapp, or any promotional offers or referral programs.
• Non-payment of any outstanding fees, including subscription renewals, after the applicable grace period has expired.
• Any conduct that OffshorePRO, in its sole and absolute discretion, deems harmful, threatening, or detrimental to the Company, its reputation, its employees, its partners, or its other users.

9.5 Consequences of Account Termination

Upon termination of your account for any reason, the following shall apply immediately and without exception:

• All rights granted to you under these Terms shall cease immediately.
• No refund, credit, or compensation of any kind shall be issued for any payments previously made.
• You shall permanently lose access to all data, documents, records, and information associated with your account.
• OffshorePRO shall have no obligation to maintain, store, export, or provide copies of any data associated with your terminated account.
• Any pending services, including annual renewals, filings, tax preparations, and registered agent services, shall be immediately cancelled with no obligation to complete them.
• OffshorePRO shall not be responsible for any consequences arising from the termination of your account, including but not limited to company dissolution, regulatory penalties, missed filing deadlines, or loss of good standing in any jurisdiction.
• You remain fully liable for any outstanding fees, obligations, or damages owed to OffshorePRO at the time of termination.

9.6 No Exceptions

All decisions regarding refunds and account termination are made at the sole and absolute discretion of OffshorePRO and are final, binding, and non-negotiable. No exceptions will be made regardless of the circumstances, duration of service, amount paid, or nature of the request. By using the Services, you expressly waive any right to challenge, contest, or dispute the application of this no refund policy in any forum, including but not limited to courts, arbitration panels, regulatory agencies, or consumer protection bodies.

9.7 Chargeback Enforcement — Company Closure, Partner and Government Reporting

IN THE EVENT THAT A USER, THEIR BANK, CREDIT CARD COMPANY, PAYMENT PROVIDER, OR ANY THIRD PARTY ACTING ON THE USER'S BEHALF INITIATES A CHARGEBACK, PAYMENT DISPUTE, OR PAYMENT REVERSAL FOR ANY LEGITIMATE TRANSACTION, OffshorePRO RESERVES THE RIGHT, IN ADDITION TO THE CONSEQUENCES DESCRIBED IN SECTION 9.3, TO TAKE THE FOLLOWING ENFORCEMENT ACTIONS IMMEDIATELY AND WITHOUT PRIOR NOTICE:

• Company closure: OffshorePRO reserves the right to initiate the closure, dissolution, or deregistration of any and all companies formed through the Platform on behalf of the User, in any jurisdiction, including but not limited to the United Arab Emirates, the United States, Hong Kong, and any other jurisdiction in which the User holds a company through OffshorePRO.
• Reporting to banking partners:OffshorePRO reserves the right to notify and report the chargeback incident, together with all relevant User information and transaction details, to all banking partners, financial institutions, payment processors, and correspondent banks associated with the User's company or account.
• Reporting to Free Zone authorities: OffshorePRO reserves the right to report the incident to the applicable Free Zone authority or authorities in which the User's company is registered, including a full account of the circumstances surrounding the chargeback and any attempts to mislead or defraud OffshorePRO.
• Reporting to registered offices and agents: OffshorePRO reserves the right to notify all registered offices, registered agents, nominee directors, and any other service providers associated with the User's company of the chargeback incident and the termination of the User's account.
• Reporting to governmental authorities: OffshorePRO reserves the right to report the chargeback incident and all relevant information to the applicable governmental authorities, including but not limited to tax authorities, regulatory bodies, anti-fraud agencies, and law enforcement agencies in any relevant jurisdiction.
• Legal proceedings: OffshorePRO will open a formal legal case against the User to recover all owed amounts, including the original transaction amount, chargeback fees, administrative costs, legal fees, damages, and any losses incurred as a result of the chargeback. This legal action may be pursued in any jurisdiction where OffshorePRO or its affiliates operate.

OffshorePRO treats chargebacks for legitimate transactions as an act of bad faith and a material breach of these Terms. The User acknowledges that a chargeback may constitute an attempt to obtain services without payment, which OffshorePRO considers a serious matter that will be pursued to the fullest extent permitted by law.

BEFORE INITIATING A CHARGEBACK, THE USER IS STRONGLY ENCOURAGED TO CONTACT OffshorePRO DIRECTLY TO RESOLVE ANY BILLING CONCERNS. OffshorePRO is committed to working with Users to find a fair and reasonable solution to any billing dispute. Please contact us at support@offshorepro.cloud before taking any action with your bank or payment provider. A simple email or support request can prevent the severe consequences described above.

9.8 Contact for Billing Inquiries

For any billing questions or concerns, please contact our support team at support@offshorepro.cloud. While OffshorePRO does not issue refunds, we are committed to resolving any legitimate billing discrepancies or service issues through direct communication.

10. Intellectual Property Rights

10.1 Ownership

All content on the Webapp, including text, graphics, logos, and software, is the property of the Company and is protected by international intellectual property laws.

10.2 License

We grant you a limited, non-transferable, non-exclusive license to access and use the Webapp for personal or internal business purposes.

10.3 Restrictions

You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Webapp without our express written consent.

11. User Content

11.1 Responsibility for User Content

You are solely responsible for the accuracy, content, and legality of all data, information, and materials you provide to OffshorePRO or transmit through the Services ("Your Content").

11.2 Ownership of Your Content

As between OffshorePRO and you, you retain ownership of all Your Content.

11.3 Right to Remove Content

We reserve the right (but not the obligation) to review, monitor, and remove any of Your Content that we believe, in our sole discretion, violates these Terms or applicable laws.

11.4 License to Use Your Content

You hereby grant to OffshorePRO:
(i) A non-exclusive, worldwide, fully-paid, royalty-free right and license to download, receive, collect, access, modify, copy, store, retain, and otherwise use Your Content in order to provide and support the Services or otherwise upon your consent or direction, and to develop and improve the Services;
(ii) A non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free right and license to collect, retain, store, use, modify, distribute, and disclose Your Content in aggregated and anonymized form for any purpose.

12. Fees and Payment

When you purchase the Services, you agree to the applicable pricing and payment terms on the Webapp or as otherwise agreed upon in writing between you and OffshorePRO. OffshorePRO may add new features for additional fees and charges or amend fees and charges for existing features at any time at its sole discretion. Any change to our pricing or payment terms shall become effective in the billing cycle following notice of such change to you as provided in these Terms. Your continued use of the applicable Services after any price change becomes effective constitutes your agreement to pay the changed amount.

All fees, including any applicable taxes and transaction fees, are in the specified currency. You must provide a valid payment method at the time you purchase the Services and promptly update us if there is any change to your payment information. Any recurring fees will automatically renew at the rates then in effect, are automatically charged to your payment method, and will continue until canceled in accordance with these Terms.

We use third-party payment processors, and you must agree to their terms when entering your payment information, if applicable. By providing your payment information, you agree that we may invoice and charge you for all fees when they become due to us without additional notice or consent.

OffshorePRO is not responsible for any charges or expenses you incur resulting from charges billed by OffshorePRO in accordance with these Terms. By providing a payment method with advance authorization features, you authorize OffshorePRO to continue charging the payment method for all charges due to OffshorePRO until your account is settled and your Services are terminated in accordance with these Terms.

All payments are non-refundable, and there are no refunds or credits for partially used periods in the event of a subscription. Following any cancellation, however, your use of the Services will be valid until your paid period is complete, if applicable.

13. Third-Party Links and Ads; Other Users

13.1 Third-Party Links and Ads

The Services may contain links to third-party websites and services and/or display advertisements for third parties (collectively, "Third-Party Links and Ads"). Such Third-Party Links and Ads are not under the control of OffshorePRO, and OffshorePRO is not responsible for any Third-Party Links and Ads. OffshorePRO provides access to these Third-Party Links and Ads only as a convenience to you and does not review, approve, monitor, endorse, warrant, or make any representations with respect to them. You use all Third-Party Links and Ads at your own risk and should apply a suitable level of caution and discretion in doing so. When you click on any Third-Party Links and Ads, the applicable third party's terms and policies apply, including the third party's privacy and data gathering practices.

13.2 Other Users

Your interactions with other users of the Services are solely between you and such users. You agree that OffshorePRO will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Services user, we are under no obligation to become involved.

14. Disclaimers

14.1 Standard Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND OffshorePRO (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICES, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

14.2 Service Disclaimers

You acknowledge and agree that OffshorePRO is not a law firm and cannot offer official legal advice. Any information provided on our website or through any communication channels—including email, WhatsApp, Slack, SMS, Zoom, Intercom, or any other form of online communication—should not be taken as official legal advice. If you need legal advice, please consult with a qualified attorney. If you need tax advice, please consult with a tax professional.

15. Limitation of Liability

15.1 No Liability for Indirect Damages

UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE, PROFIT, OR LOSS OF DATA, OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBAPP OR SERVICES, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.

15.2 Maximum Liability

IN NO EVENT SHALL THE COMPANY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE TOTAL AMOUNT PAID OR PAYABLE BY YOU TO THE COMPANY IN THE SIX (6) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

16. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Webapp or Services.

17. Termination

17.1 Termination by Company

We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, without notice, for any reason, including violation of these Terms.

17.2 Termination by User

You may terminate your account at any time by discontinuing use of the Webapp and notifying us in writing.

17.3 Effect of Termination

Upon termination, all rights granted to you under these Terms will cease immediately, and you must stop all use of the Webapp.

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

18.2 Jurisdiction

Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Sharjah, UAE.

18.3 Arbitration

At our sole discretion, any dispute arising under these Terms may be resolved through binding arbitration in accordance with the rules of the relevant arbitration center in the UAE.

19. Modifications to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our Webapp. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

21. Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

22. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the use of the Webapp and Services and supersede all prior agreements or understandings.

23. Force Majeure

We shall not be liable for any failure to perform our obligations where such failure results from any cause beyond our reasonable control, including but not limited to acts of God, war, terrorism, government action, natural disasters, or any other force majeure event.

24. No Legal or Tax Advice

We do not provide legal, tax, or financial advice. All information provided on the Webapp is for general informational purposes only. You should consult with qualified professionals for advice specific to your situation.

25. Geographic and Industry Restrictions

25.1 Focused Services

25.2 Unsupported Industries

25.3 Unsupported Countries

26. Account Suspension and Termination

26.1 Suspension Due to Regulatory Requests

We reserve the right to suspend or terminate your account and access to the Services if we receive requests or orders from law enforcement or other governmental authorities requiring us to do so, or if we are obligated to comply with applicable laws and regulations.

26.2 Violation of Policies

If we determine, in our sole discretion, that you are engaging in activities that violate these Terms, our policies, or are conducting business in unsupported industries or countries as outlined in Sections 24.2 and 24.3, we may suspend or terminate your account without prior notice.

26.3 No Liability for Suspension or Termination

You agree that we shall not be liable to you or any third party for any suspension or termination of your access to the Services under this section.

26.4 Cooperation with Authorities

In the event of any investigation or request from governmental authorities, you agree to fully cooperate with us. Failure to comply may result in suspension or termination of your account.

27. Confidentiality

We are committed to maintaining the confidentiality of your personal and business information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

28. Tax Filing Payment Terms

To ensure the accuracy and timely completion of all tax filings, the following payment terms apply to all customers receiving tax preparation and filing services. If the User does not have a valid, active subscription, OffshorePRO will not cover any filings, renewals, or tax-related services on behalf of the User.

28.1 Active Subscription Required

All services, including preparation and filing, are conditional on maintaining a current, active, and fully paid subscription that includes the tax filing service during the applicable filing period.

28.2 Minimum Payment Requirement

To begin and complete the preparation and filing of any tax return, a minimum of €1,999 in payments must be received per tax year. This amount represents the base cost associated with professional tax preparation, review, and filing services.

28.3 Separate Payment Requirement for Each Tax Year

Each tax year requires its own minimum payment of €1,999. Payments made toward one year's subscription or service plan cannot be applied to tax filings for multiple years.

For example:

• If you enroll in a monthly subscription in June 2025, your payments will apply toward the 2025 tax year filing (due in 2026).
• If you also need to file your previous year tax return, you must pay an additional €1,999 before the prior year return can be prepared and filed.

28.4 Your Responsibilities

As a client of OffshorePRO Tax Services, you agree to:

• Provide complete, accurate, and timely information required for the preparation and filing of your tax returns.
• Review all returns prior to submission.
• Retain all supporting documentation for your records as required by the applicable tax authority in your jurisdiction, including but not limited to the Internal Revenue Service (IRS) for the United States, the Inland Revenue Department (IRD) for Hong Kong, the Federal Tax Authority (FTA) for the United Arab Emirates, and the Seychelles Revenue Commission (SRC) for Seychelles.
• Ensure compliance with all applicable tax strategy disclosure requirements in the relevant jurisdiction(s) where your company is incorporated.

28.5 User Eligibility and Responsibilities

Eligibility: You must be at least 18 years old or have the consent and supervision of a parent or legal guardian to use this service.

Acceptable Use: You agree not to use OffshorePRO Tax Services:

• For any unlawful, harmful, or deceptive purpose.
• To transmit confidential, proprietary, or personal data that you are not authorized to share.
• To reverse-engineer, scrape, or otherwise exploit the underlying systems or processes of OffshorePRO.

You are responsible for all data and content you input into the system and any consequences of your use.

28.6 Subscriptions, Fees, and Payment for Tax Services

Access to tax preparation and filing services requires an active, paid subscription. Payments are non-refundable except where required by OffshorePRO's Terms and Conditions and Refund Policy as outlined in Section 9 of these Terms.

28.7 Limitation of Tax Services

OffshorePRO is committed to providing you with the best possible tax return preparation services. However, there are certain limitations to our services:

• We rely on the information you provide. Our work does not include verifying the accuracy of the information you submit.
• We do not review prior tax year returns unless explicitly requested and separately paid for.
• We will not represent you in the event of an audit by any tax authority—including but not limited to the IRS (USA), IRD (Hong Kong), FTA (UAE), or SRC (Seychelles)—but may provide guidance where applicable.
• We are not responsible for penalties or fees related to late or incomplete information provided by you.
• Periodic tax payments and estimated tax obligations are estimates only; OffshorePRO is not responsible for additional year-end obligations or discrepancies.
• We are not responsible for making any payments to any tax authority on your behalf, including but not limited to the IRS, IRD, FTA, or SRC.

28.8 Client Workflow Initiation and Completion

To receive Tax Preparation and Filing services, you must start and complete the designated tax filing workflow via the official OffshorePRO client dashboard. This includes, but is not limited to, answering all required questions, providing all necessary financial information, and uploading all supporting documentation as prompted within the workflow interface.

OffshorePRO will not proactively prepare, file, or initiate any part of the tax return process (including filing extensions) on your behalf if you have not actively started and completed the required steps of the official tax filing workflow. Our responsibility to prepare or file a return is contingent upon your responsiveness and compliance with all data submission requirements through the dashboard workflow. Failure to provide all required information and complete the workflow in a timely manner may result in your return not being filed, for which OffshorePRO is not responsible.

28.9 Subscription Nature of Services and Pre-Deadline Billing

All services provided by OffshorePRO, including but not limited to company formation, registered agent services, compliance management, tax filing preparation, annual returns, business registration renewals, and any other recurring service, are subscription-based. By using the Services, the User acknowledges and agrees that all services operate on a recurring subscription model.

To ensure uninterrupted compliance and timely filing with the applicable governmental and regulatory authorities, OffshorePRO reserves the right to initiate billing and charge the User's payment method up to one (1) month prior to the anniversary date of the User's company formation or incorporation, or up to one (1) month prior to any applicable filing or renewal deadline — whichever comes first. This pre-deadline billing is necessary to allow sufficient time for the preparation, review, and submission of all required filings and renewals before the applicable deadline, thereby avoiding penalties, late fees, or lapses in compliance on behalf of the User.

The User expressly agrees that this pre-deadline billing constitutes a valid charge under their subscription and is not subject to dispute solely on the basis of timing. OffshorePRO will make reasonable efforts to notify the User in advance of any upcoming charges, but the absence of such notification does not affect the validity of the charge.

28.10 Subscription Cancellation

If the User does not agree with the subscription terms, the pre-deadline billing, or any aspect of the recurring charges, the User may cancel their subscription at any time by contacting OffshorePRO support at support@offshorepro.cloud. Upon cancellation, the User's subscription will remain active until the end of the current billing period. No further charges will be applied after the cancellation takes effect.

THE USER ACKNOWLEDGES AND AGREES THAT UPON CANCELLATION OF THEIR SUBSCRIPTION, OffshorePRO WILL IMMEDIATELY CEASE ALL FILING, COMPLIANCE, AND RENEWAL SERVICES FOR THE USER'S COMPANY OR COMPANIES. OffshorePRO SHALL NOT BE HELD LIABLE FOR ANY MISSED FILINGS, EXPIRED REGISTRATIONS, LAPSED LICENSES, PENALTIES, FINES, OR ANY OTHER ADVERSE CONSEQUENCES ARISING FROM THE USER'S DECISION TO CANCEL THEIR SUBSCRIPTION. IT IS THE USER'S SOLE RESPONSIBILITY TO ENSURE THAT ALL COMPLIANCE OBLIGATIONS ARE MET INDEPENDENTLY FOLLOWING THE CANCELLATION OF THEIR SUBSCRIPTION.

28.11 No Objection Certificate (NOC) Fee — United Arab Emirates Companies

For all companies incorporated in the United Arab Emirates through OffshorePRO, Elite Consulting FZC-LLC acts as the authorized service partner between the User's company and the applicable Free Zone authority. As per the rules and regulations governing partnerships and service agent relationships within UAE Free Zones, OffshorePRO remains the designated intermediary between the User's company and the Free Zone authority for the duration of the partnership.

If the User wishes to transfer the management of their UAE company to another service partner, agent, or consultant, or if the User wishes to deal directly with the Free Zone authority without the intermediation of OffshorePRO, the User is required to obtain a No Objection Certificate (NOC) from OffshorePRO. The issuance of a NOC is subject to the payment of a minimum NOC fee of USD $5,000(five thousand United States Dollars). This fee covers the administrative, legal, and processing costs associated with the release of the partnership and the transfer of the company's management relationship with the Free Zone authority.

The NOC fee must be paid in full before OffshorePRO will issue the No Objection Certificate. No transfer, reassignment, or release of the partnership will be processed until the NOC fee has been received and confirmed. OffshorePRO reserves the right to adjust the NOC fee at its sole discretion, provided that the fee shall not be less than USD $5,000.

Until a valid NOC has been issued and the transfer has been formally completed with the Free Zone authority, OffshorePRO shall remain the authorized service partner of record for the User's company. The User acknowledges that, without a valid NOC, neither the User nor any third party may assume direct management of the company's relationship with the Free Zone authority.

To request a No Objection Certificate, the User must contact OffshorePRO at support@offshorepro.cloud.

28.12 Consequences of NOC Issuance — Account Deactivation and Data Retention

Upon the issuance and release of a No Objection Certificate for a UAE company, OffshorePRO will permanently deactivate the account and all associated services for that specific company on the Platform. This deactivation includes, without limitation:

• Immediate cessation of all filing, compliance, renewal, and management services for the company.
• Disabling of all notification reminders, deadline alerts, filing reminders, and any other automated communications related to the company.
• Removal of the company from the User's active dashboard, including all associated filings, compliance tasks, and documents.

Following the release of the NOC, the User assumes full and exclusive responsibility for all documentation, filings, renewals, compliance obligations, and any other administrative or legal requirements related to the company. OffshorePRO shall have no further obligation to provide any services, support, reminders, or assistance of any kind for the company after the NOC has been issued.

Notwithstanding the deactivation of the company account, OffshorePRO is required by applicable law to retain all records, documents, transaction histories, communications, and data related to the company for a minimum period of five (5) years from the date of the NOC issuance. This data retention is carried out in compliance with applicable legal, regulatory, and anti-money laundering requirements. The User acknowledges and consents to this retention and agrees that OffshorePRO may retain such records for any period required by law, even if it exceeds five years. The retained data will not be used for any purpose other than legal compliance, regulatory audits, or as required by a court of competent jurisdiction or governmental authority.

29. Limitation of Liability for Data Breaches, Information Leaks, and Unauthorized Disclosure

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OffshorePRO, ITS PARENT COMPANY ELITE CONSULTING FZC-LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SUPPLIERS, AND THIRD-PARTY SERVICE PROVIDERS (COLLECTIVELY, THE "OffshorePRO PARTIES") SHALL NOT BE HELD LIABLE, UNDER ANY THEORY OF LIABILITY—WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE AND GROSS NEGLIGENCE), STRICT LIABILITY, STATUTORY LIABILITY, OR OTHERWISE—FOR ANY UNAUTHORIZED ACCESS TO, USE OF, DISCLOSURE OF, ALTERATION OF, DESTRUCTION OF, OR LOSS OF ANY DATA, INFORMATION, DOCUMENTS, FILES, PERSONAL INFORMATION, FINANCIAL RECORDS, TAX RECORDS, CORPORATE DOCUMENTS, OR ANY OTHER CONTENT (COLLECTIVELY, "USER DATA") STORED, PROCESSED, TRANSMITTED, OR OTHERWISE HANDLED THROUGH OR IN CONNECTION WITH THE SERVICES, THE WEBAPP, OR ANY RELATED SYSTEMS, PLATFORMS, OR INFRASTRUCTURE.

THIS LIMITATION OF LIABILITY APPLIES WITHOUT LIMITATION TO ANY AND ALL DATA BREACHES, INFORMATION LEAKS, SECURITY INCIDENTS, CYBERATTACKS, HACKING EVENTS, RANSOMWARE ATTACKS, PHISHING ATTEMPTS, DISTRIBUTED DENIAL-OF-SERVICE (DDoS) ATTACKS, UNAUTHORIZED INTERCEPTION OF COMMUNICATIONS, MALWARE OR VIRUS INFECTIONS, SYSTEM INTRUSIONS, INSIDER THREATS, HUMAN ERROR, SOFTWARE VULNERABILITIES, ZERO-DAY EXPLOITS, MISCONFIGURATIONS, FAILURES IN ENCRYPTION OR ACCESS CONTROLS, OR ANY OTHER SECURITY FAILURES, WHETHER CAUSED BY THE OffshorePRO PARTIES, THIRD-PARTY SERVICE PROVIDERS (INCLUDING BUT NOT LIMITED TO CLOUD HOSTING PROVIDERS, PAYMENT PROCESSORS, IDENTITY VERIFICATION PROVIDERS, DATABASE PROVIDERS, EMAIL SERVICE PROVIDERS, AND COMMUNICATION PLATFORMS), OR ANY OTHER PARTY.

Without limiting the foregoing, the OffshorePRO Parties shall bear no responsibility or liability for:

• Any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to the unauthorized access, disclosure, loss, theft, corruption, or destruction of User Data, regardless of whether such damages were foreseeable and regardless of whether OffshorePRO was advised of the possibility of such damages.
• Any financial losses, lost profits, lost revenue, business interruption, reputational harm, loss of goodwill, or any other economic or non-economic harm resulting from any data breach or information leak, whether affecting you, your company, your shareholders, your beneficial owners, or any third party.
• Any unauthorized disclosure of sensitive personal information, including but not limited to names, addresses, dates of birth, passport numbers, national identification numbers, tax identification numbers (such as SSN, EIN, TIN, or equivalent), bank account details, financial statements, corporate formation documents, KYC verification data, or any other personally identifiable information (PII) or sensitive business information submitted through the Services.
• Any data breaches, security failures, or unauthorized access originating from or caused by third-party services, platforms, or infrastructure used in the provision of the Services, including but not limited to cloud storage providers (such as Google Cloud, AWS, or Azure), payment processors (such as Stripe), identity verification providers (such as KYCAID), authentication providers (such as Clerk), email delivery services (such as Brevo), or any other third-party vendor, subprocessor, or partner.
• Any loss of data resulting from technical failures, server outages, software bugs, database corruption, backup failures, migration errors, or any other technical malfunction, whether caused by OffshorePRO or any third party.
• Any unauthorized access to User Data caused by the User's own negligence, including but not limited to weak passwords, sharing account credentials, failure to enable multi-factor authentication, use of compromised devices, falling victim to social engineering attacks, or failure to follow reasonable security practices.
• Any regulatory fines, penalties, sanctions, investigations, enforcement actions, or legal proceedings brought against you or your company by any governmental authority, regulatory body, or third party as a result of or in connection with any data breach or information leak, in any jurisdiction including but not limited to the United States, Hong Kong, the United Arab Emirates, Seychelles, the European Union, or any other jurisdiction.

You acknowledge and agree that the transmission and storage of data over the internet and through digital platforms is inherently insecure, and that no system, technology, or security measure can guarantee the absolute security, integrity, or confidentiality of data at all times. While OffshorePRO implements commercially reasonable security measures to protect User Data, OffshorePRO does not warrant, represent, or guarantee that User Data will be immune from unauthorized access, disclosure, or loss, and expressly disclaims any such warranties, whether express, implied, or statutory.

By using the Services, you expressly acknowledge and accept that you bear full and sole responsibility for maintaining your own independent backups, copies, and records of all data, documents, and information you submit to or generate through the Services. OffshorePRO shall not be responsible for the recovery, reconstruction, or replacement of any lost, corrupted, or compromised data, regardless of the cause.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE OffshorePRO PARTIES FOR ALL CLAIMS ARISING FROM OR RELATED TO ANY DATA BREACH, INFORMATION LEAK, OR SECURITY INCIDENT EXCEED THE LESSER OF (A) THE TOTAL AMOUNT PAID BY YOU TO OffshorePRO IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED EUROS (€100). THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, STATUTORY LIABILITY, OR OTHERWISE.

This section shall survive the termination or expiration of these Terms and your use of the Services, and shall remain in full force and effect indefinitely.

30. Filing Services — Limitation of Liability and Disclaimer

30.1 No Liability for Filings

OffshorePRO and Elite Consulting FZC-LLC (collectively, the "Company") provide filing assistance and compliance facilitation services as a convenience to Users. THE COMPANY SHALL NOT BE HELD LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY ERRORS, OMISSIONS, INACCURACIES, MISLEADING INFORMATION, OR DELAYS IN ANY FILING, TAX REGISTRATION, TAX RETURN, ANNUAL RETURN, OR ANY OTHER GOVERNMENTAL OR REGULATORY SUBMISSION, WHETHER PREPARED, SUBMITTED, OR FACILITATED THROUGH THE PLATFORM OR OUTSIDE OF IT. This limitation of liability applies to all jurisdictions in which the Company provides services, including but not limited to the United States, Hong Kong, the United Arab Emirates, and any other jurisdiction that may be added to the Platform in the future.

30.2 Client Responsibility for Information Accuracy

The User is solely and exclusively responsible for the accuracy, completeness, and timeliness of all information, documents, and data provided to the Company for the purpose of any filing or compliance activity. The Company relies entirely on the information provided by the User and does not independently verify, audit, or validate such information unless explicitly agreed in writing. The Company shall not be liable for any consequences, including but not limited to penalties, fines, interest, sanctions, or legal proceedings, arising from incorrect, incomplete, misleading, or delayed information provided by the User.

30.3 No Liability for Delays Caused by the Client

The Company shall not be held responsible for any missed deadlines, late filings, or resulting penalties where such delays are caused, in whole or in part, by the User's failure to provide the required information, documents, or approvals in a timely manner. It is the User's obligation to respond to requests for information promptly and to ensure that all deadlines communicated by the Company or displayed on the Platform are met through timely cooperation.

30.4 No Liability for Penalties and Fines

OffshorePRO and Elite Consulting FZC-LLC shall not be liable for any penalties, fines, surcharges, interest, or any other financial or legal consequences imposed by any government, tax authority, regulatory body, or any other entity as a result of missed filings, late filings, incorrect filings, or non-compliance, regardless of whether such filings were handled through the Platform, facilitated by the Company, or were the independent obligation of the User. This exclusion applies without limitation to all jurisdictions and all types of filings, whether or not such filings are offered as part of the Services.

30.5 Scope — All Jurisdictions and All Filings

The limitations and disclaimers set forth in this section apply universally to all filings across all jurisdictions, including but not limited to corporate tax registrations, annual returns, profits tax returns, employer returns, business registration renewals, FBAR filings, Form 5472 filings, VAT registrations, and any other filing or compliance obligation, whether such filings are managed through the Platform or outside of it, and whether or not the Company has provided any assistance or guidance in connection therewith.

31. Additional Filing Obligations — Client Disclaimer

31.1 Nature of Business May Require Additional Filings

The User acknowledges and agrees that the filing services offered by the Company through the Platform may not cover all filing, reporting, or compliance obligations applicable to the User's business. Depending on the nature, scope, industry, revenue, number of employees, type of transactions, and operational activities of the User's business, additional filings, registrations, declarations, permits, licenses, or regulatory submissions may be required by local, national, or international governmental authorities that are not provided or managed by the Company.

31.2 Client's Sole Responsibility for Compliance

THE USER IS SOLELY AND EXCLUSIVELY RESPONSIBLE FOR UNDERSTANDING, IDENTIFYING, AND FULFILLING ALL LEGAL, TAX, REGULATORY, AND COMPLIANCE OBLIGATIONS APPLICABLE TO THEIR BUSINESS IN EVERY JURISDICTION IN WHICH THEY OPERATE OR ARE INCORPORATED. This includes, without limitation, the obligation to know and comply with all applicable laws, regulations, ordinances, tax codes, and government requirements. The User must ensure proper alignment of their business activities with all applicable governmental declarations, filings, and reporting requirements.

31.3 No Advisory Role

The Company does not act as a legal advisor, tax advisor, or compliance consultant. The services provided by the Company are limited to facilitation and administrative assistance for specific filings as described on the Platform. The Company does not provide advice on which filings are required for the User's specific business circumstances. Users are strongly encouraged to consult with qualified legal, tax, and compliance professionals in their respective jurisdictions to ensure full compliance with all applicable laws and regulations.

31.4 Exclusion of Liability for Unmanaged Filings

OffshorePRO and Elite Consulting FZC-LLC expressly disclaim any and all liability for filings, declarations, registrations, or compliance obligations that are not explicitly offered as part of the Services on the Platform. The Company shall not be responsible for any penalties, fines, sanctions, legal proceedings, or other adverse consequences arising from the User's failure to identify and fulfill filing obligations beyond those managed by the Company. The User assumes full and complete responsibility for all compliance matters related to their business.

31.5 Acknowledgment

By using the Services, the User expressly acknowledges and agrees that: (a) the Company's filing services cover only the specific filings described on the Platform; (b) additional filings may be required depending on the User's business activities; (c) it is the User's sole responsibility to identify and complete all required filings; (d) the Company is not liable for any missed filings, penalties, or non-compliance arising from filings not managed by the Company; and (e) the User has been advised to seek independent legal and tax counsel to ensure full compliance.

32. Contact Information

If you have any questions or concerns about these Terms or the Services, please contact us at:

Email: legal@OffshorePRO.cloud

Address: Elite Consulting FZC-LLC, Sharjah Publishing City, United Arab Emirates