Privacy Policy

At OffshorePRO ("the Company", "we", "us", or "our"), we are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in accordance with the General Data Protection Regulation (GDPR). By accessing our services, you agree to the terms of this policy.

1. Data Controller Information

The data controller responsible for your personal data is Elite Consulting FZC-LLC, registered in Sharjah Publishing City, United Arab Emirates.

Email: dataprotection@offshorepro.com

Address: Elite Consulting FZC-LLC, Sharjah Publishing City, United Arab Emirates

2. Information We Collect

2.1 Personal Data

We may collect and process the following personal data that you voluntarily provide to us:

• Name and contact details (email address, phone number, physical address)
• Identification documents (passport details, national ID)
• Financial information (bank account details, payment information)
• Company information (business activities, ownership structure)

2.2 Usage Data

We collect information about how you access and use our website and services ("Usage Data"). This may include your IP address, browser type, pages visited, and the date and time of your visit.

2.3 IP Geolocation Data

We collect IP geolocation data through our third-party provider IPinfo (ipinfo.io). This includes your IP address, approximate geographic location (country, region, city), postal code, timezone, and Internet service provider information. This data is collected automatically when you access our services and is used for AML/CTF compliance, fraud prevention, and to restrict access from unsupported countries in accordance with our policies.

2.4 Special Categories of Data

We do not intentionally collect special categories of personal data (e.g., health information, biometric data) unless required by law for compliance purposes.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided that these interests are not overridden by your rights.
• Consent: Where you have given explicit consent for specific purposes.

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our services.
• To facilitate company setup and compliance procedures.
• To communicate with you regarding your account and services.
• To comply with legal and regulatory obligations, including AML and KYC requirements.
• To improve our website and services through analytics.
• To enforce our Terms and Conditions.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Criteria used to determine retention periods include the nature of the data, the purpose for processing, and legal or regulatory requirements.

6. Sharing Your Information

We may share your personal data with third parties under the following circumstances:

6.1 Service Providers

We engage trusted third-party service providers to perform functions necessary to provide our services. These parties are contractually obligated to protect your data and process it only according to our instructions. Our key service providers include:

• Brevo — We use Brevo (formerly Sendinblue) as our email service provider to send transactional emails, notifications, and service-related communications. Your name and email address may be shared with Brevo for the purpose of delivering these communications.
• Stripe — We use Stripe as our primary payment processor. When you make a payment, your payment information (including card details, billing address, and tax ID) is collected and processed directly by Stripe. We do not store your full payment card details on our servers.
• PayPal, Skrill, and bank transfers — In some cases, we may process payments via PayPal, Skrill, or direct bank transfer on a case-by-case basis. When using these alternative payment methods, your payment data is processed by the respective payment provider in accordance with their own privacy policies.
• IPinfo — We use IPinfo (ipinfo.io) to collect IP geolocation data, including your IP address, country, city, region, and Internet service provider. This information is used to enforce our AML/CTF compliance policy by detecting and preventing access from unsupported countries, as well as for fraud prevention and security monitoring purposes.

6.2 Legal Compliance

We may disclose your personal data to comply with legal obligations, respond to lawful requests from public authorities, or to protect our rights.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the involved parties, who will be bound by this Privacy Policy.

6.4 International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR standards.

7. Security of Your Information

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are entirely foolproof.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device. You can manage your cookie preferences through your browser settings.

For more information, please refer to our Cookie Policy.

9. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on our website with an updated revision date.

We encourage you to review this policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact our Data Protection Officer:

Email: dataprotection@offshorepro.com

Address: Elite Consulting FZC-LLC, Sharjah Publishing City, United Arab Emirates